No. Callgurad works alongside your existing phone. You keep answering calls exactly like you do today. It only steps in when a call goes unanswered, texting the caller back so the lead doesn’t go cold.

Yes. Callers keep reaching the number they already know, and text-backs go out in your business’s name. There’s no new line for your customers to learn.

Estimates are rough ballparks built from the rates you enter, clearly labeled “rough estimate, not a formal quote.” They’re meant to start the conversation and set expectations, never to bill a customer automatically. You always confirm the real price.

A missed call after hours still gets an instant, friendly text-back so the caller knows they’ve been heard. You can review the lead and follow up when you’re back on the clock, and the job stays warm overnight.

Call and message details are only used to run your text-backs and build your lead summaries. We do not sell your data. See our Privacy page for the full details.